Office of Constituent Services · City of Beacon Falls · Ordinance 2024-118

What we do. What it costs. What you need.

We answer your call. We move your permit. We translate the ordinance. One shared case file at the City Hall counter — for permits, licenses, grants, and public records.

§ 1. Block 01 · Section 14.04.025

Permits

Storefront, signage, parklet, façade — start here.

Most permits issue in 28–62 days · Section 14.04.025

Issued same week

§ 2. Block 02 · Section 9.07.10

Licenses

Business, food handler, special-event, contractor — same intake desk.

Renewal cycle annual · Section 9.07.10

Auto-prefilled

§ 3. Block 03 · Ordinance 2025-44

Benefits

Façade grants, accessibility loans, tenant-improvement reimbursement.

Up to $25,000 · Ordinance 2025-44

Quarterly cycle

§ 4. Block 04 · Section 2.18.105

311 Intake

Pothole, streetlight, missed pickup, after-hours noise.

24/7 · Section 2.18.105

Live operator

Civic Stat Reel FY 2024 · OCS Annual Report Table 3

8,422
Permits issued
FY24 · OCS Annual Report Table 3
92%
On-time issuance
Records Schedule A.6.3
$1.4M
Façade grants disbursed
Ordinance 2025-44 · disbursement log
1,118
311 calls answered
311 dashboard · Dec 2025

Notice from the Director OCS · MEMO 2026-04

A constituent should never need to learn the City’s org chart.

We pre-screen, we tell you what you need, and if a department says no, we tell you the same day in writing — with the work to fix it.

Pre-application meetings are free. Walk in with whatever you have. We’ll tell you the gates — zoning, ADA, the historic overlay — before you spend a dollar on plans.

That’s the whole job.

— Eleni Vasquez, MPA · Director, Office of Constituent Services
Issued 2026-04-11 · City Hall · 280 N Cedar St · Beacon Falls, OR 97411

Constituent Stories PUBLIC CASE-FILE INDEX

What clients see on the portal.

STEP 03
Document Submission § 14.04.025(c) · Filed 2025-11-02
Issued
STEP 07
Issuance § 14.04.025(g) · Acknowledgement due 2026-05-04
Required Action
STEP 08
Build-out & Inspection § 14.04.025(h) · Window Apr–Sep 2026
Scheduled

Document Manifest BATES BFC-04127-001 — BFC-04127-038

  • BFC-04127-001 Storefront permit B-2026-0184 Issued 2026-04-03
  • BFC-04127-016 Conditions of issuance — acknowledgement Required Action due 2026-05-04
  • BFC-04127-022 Heritage decision HER-2026-014 Issued 2026-03-11

Bound Communique RETAINED 7 YEARS · SCHEDULE A.6.3

Public Record · OCS Communication RETAINED 7 YEARS PER RECORDS RETENTION SCHEDULE A.6.3

I’m Eleni from the OCS. Walk-ins on Tuesday, calls Mon–Fri 8 AM – 5 PM. What can I help you with today?

— Eleni Vasquez, Director · Issued 2026-04-11

Recent constituent case files.

CASE BFC-2026-04127 · MARCUS & TALIA BRENNAN · IRONBARK COFFEE Storefront permit + façade grant + parklet license — 64 days, no surprises. Read the case packet →
CASE BFC-2025-03811 · JORDAN MARSHALL · 1972 DUPLEX Certificate of occupancy lookup pulled from archive in 36 hours. Read the case packet →
CASE BFC-2026-01244 · NEHA RAMACHANDRAN · CEDAR DISTRICT Three renewals (parklet + business + health) closed in one 18-minute sitting. Read the case packet →